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« Patient Financial Services

Wisconsin Financial Assistance

Financial Assistance Program to eligible persons who have no insurance, do not qualify for government programs, are underinsured, and cannot afford to pay for their health care or member liability under their insurance program.

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The Financial Assistance program is a direct reflection of our mission to provide healthcare to all people, regardless of their ability to pay.

All patients are welcome to apply for financial assistance to determine if they meet guidelines established by the Financial Assistance Committee. These guidelines are not meant to discourage anyone from seeking financial assistance, but they are designed to ensure hospital resources are used by people who qualify.


Eastern Wisconsin

HSHS St. Vincent Hospital | Green Bay
HSHS St. Vincent Children's Hospital | Green Bay
HSHS St. Mary's Hospital | Green Bay
HSHS St. Nicholas Hospital | Sheboygan
HSHS St. Clare Memorial Hospital | Oconto Falls

For assistance or more information contact:

Patient Financial Services 
ATTN: Financial Assistance Program 
P.O. Box 13508 
Green Bay, WI 54307-3508 

1-800-994-0368

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Eligibility Requirements

Eligibility requirements are set for those who request Community Care. The HSHS Financial Assistance Program is not a substitute for personal responsibility. We look at income and cash assets, along with family size. Current financial changes also are taken into consideration. Applications for Community Care will be accepted from any patient without regard to the individual’s sex, race, color, religion, sexual orientation, national origin, age, disability or marital status. Guidelines are updated annually. 

This policy does not offer a provision for assistance to patients with sufficient means who refuse to pay for the medical services rendered to them or to their family members. The Financial Assistance Program is intended to help patients resolve their HSHS medical balances after exhausting all other financial options.

We will make every effort to secure financial assistance to those who qualify. We will make available upon request an application for Community Care (charity) to any patient or responsible party. If you intend to apply for Community Care you will be required, at a minimum to furnish a copy of your most recent federal tax return to assist in identifying potential need. Contact Patient Financial Services at 1-800-994-0368 for more information.