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« Patients & Guests

Patient Financial Services

We are here to help you with questions regarding patient billing, insurance, and financial assistance.

Elderly couple smiling sitting across a table from a smiling female doctor Elderly couple smiling sitting across a table from a smiling female doctor

Office Information

Hours:
Monday-Friday
8:00 a.m. to 5:00 p.m.
*Closed weekends and holidays

Contact Us:
By Email:  PFS@hshs.org.  
Phone: 1-800-994-0368 | Fax: 217-492-2339.  

Helpful Links

Affordable Care Act (ACA) Price Transparency 

  • Click here to learn more about the potential cost of your care.  
Financial Assistance

Patient Financial Assistance & Community Care Program

Learn More
Insurance Plans and Networks

See the insurance plans and networks we work with

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Pay My Bill

Make an online payment

Learn More